How to opt in
1. When you book online
On the contact step of our booking form, below your name, phone number and email, you'll see this checkbox. It starts unchecked, and you can book without checking it.
2. When you book by phone
If you call us at (309) 857-0128 to book, our phone assistant asks this before the booking is made. We only text you if you clearly say yes, and the call is recorded as the record of your consent. Calls are answered in English.
“Want us to text you a confirmation and updates about this appointment at that number? It's usually a few texts per appointment. Msg and data rates may apply, and you can reply STOP anytime to cancel.”
What you'll receive
Your booking confirmation looks like this:
Lumum Cleaning: Hi Dana, your cleaning is confirmed for Tue, Oct 6, arrival 2:00–4:00 PM. We'll text you here if anything changes. Reply STOP to opt out, HELP for help. Msg & data rates may apply.
Program details
- Program: Lumum Cleaning Appointment Notifications.
- Message types: booking confirmations, reminders, schedule changes and service updates. No marketing.
- Frequency: message frequency varies, usually a few messages per appointment.
- Cost: message and data rates may apply.
- Opt out: reply STOP to any message to cancel. You'll get one final confirmation and no more texts.
- Help: reply HELP, email hello@lumumcleaning.com, or call (309) 857-0128.
- Privacy: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging opt-in data and consent are never shared with third parties.